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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jared Gonzales

July 24, 2026

5  out of  5
rating by Jared Gonzales
"Juliette was wonderful to work with setting up my car insurance while also providing additional information.

Jason was very prompt on my initial inquiries and introducing the competitive rates which lead to my switch.

I also enjoyed my on boarding call making sure I had all the information needed for my policies."
We responded:
"Thanks so much for the fantastic rating, Jared! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Ronnie Kleinfeldt

July 24, 2026

5  out of  5
rating by Ronnie Kleinfeldt
"It was great working with Julia. The rate and service were excellent."
We responded:
"Thank you for the 5-star review, Ronnie! We’re proud to serve the Bel Air community and truly appreciate your support. "
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Joseph Hall, Jr

July 22, 2026

5  out of  5
rating by Joseph Hall, Jr
"This was a great experience straight to the point"
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Joshua

July 22, 2026

5  out of  5
rating by Joshua
"Just joined State Farm, and Zoe made the entire process quick, smooth, and easy. She was professional, helpful, and answered all my questions. Great customer service—highly recommend!"
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Haseeb Khan

July 22, 2026

5  out of  5
rating by Haseeb Khan
"I had the best experience with zoe she is professional and helped me with everything"
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Keith F

July 21, 2026

5  out of  5
rating by Keith F
"Zoe at this State Farm office was top notch! she knew her stuff and was very nice, professional and helpful. they were able to get me a cheaper rate than i was currently paying and i highly recommend this office."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lourice Karkar’s team. "
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joey ngome

July 20, 2026

5  out of  5
rating by joey ngome
"After nearly eight years with Progressive, I decided it was time to shop around for better auto insurance rates. Over the span of a few weeks, my phone was buzzing with calls from various providers. Out of all of them, I chose to move forward with Juliette at State Farm.

Right from the start, I was honest about my hesitations — I'd heard mixed things about claim processing times with larger insurers and wanted to voice that concern before committing. Juliette didn't brush it off. She walked me through the specifics calmly and gave me real answers instead of a sales pitch.

What stood out most was how little pressure I felt throughout the whole process. I pushed our conversation back three separate times because I wanted to compare quotes and dig into the fine print on my existing policy. Every time, Juliette was completely understanding — no guilt trips, no "limited time offer" tactics, just genuine patience while I did my homework.

Once I finalized everything and the paperwork was squared away, Juliette mentioned that a senior account specialist, Lourice Karkar, likes to personally welcome new policyholders. She set up a brief 15-minute call for the following week so Lourice could introduce herself. Small touch, but it made the whole experience feel more personal.

Juliette really went above and beyond here. Her calm demeanor, transparency, and total lack of pushiness turned what's usually a tedious chore into an easy decision.

Wishing her continued success in her career — if this is the kind of service State Farm is training its agents to deliver, they're doing something right."
We responded:
"Thank you for the 5-star review, joey! We’re proud to serve the Bel Air community and truly appreciate your support. "
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Bulan Damanik

July 18, 2026

5  out of  5
rating by Bulan Damanik
"Miss Zoe was incredibly helpful and patient in answering all of my questions as a first-time customer. She made sure everything was tailored to my needs while helping me find the most affordable option possible. Thank you so much for your excellent service!"
We responded:
"Thank you so much for the 5-star rating, Bulan! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Lourice Karkar "
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DERRICK JEFFERSON

July 17, 2026

5  out of  5
rating by DERRICK JEFFERSON
"Great customer service, Zoe was very knowledgeable and helpful with helping me find the right policy"
We responded:
"DERRICK, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Lourice Karkar and Team "
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opium

July 16, 2026

5  out of  5
rating by opium
"Juliette Has been beyond help! she’s not only helped through everything. she’s has helped for 2 days & stayed in contact to finish the process of setting everything up! she’s made everything smooth & easy! she’s extremely patient & even explained every detail in detail lol! she helped have the best quote & better understand everything! She so sweet & kindhearted, answered every question! thanks to her i was able to change from geico to state farm so easily & smooth!"
We responded:
"Thank you so much for the 5-star rating, opium! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Lourice Karkar "
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Mike Taylor

July 16, 2026

5  out of  5
rating by Mike Taylor
"The experience and policy set up was clear and easy to do. The agent is worked with had all the answers to the questions I had. A very pleasant, stress free experience."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Kafu Loius

July 15, 2026

5  out of  5
rating by Kafu Loius
"Juliette was very professional and explained everything well and understandable"
We responded:
"Hi Kafu, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Lourice Karkar, Your State Farm Agent "
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Hamad Ibrahim

July 15, 2026

5  out of  5
rating by Hamad Ibrahim
"Great State Farm agency I’m very happy with my rate for my car insurance great customer service"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Son Dao

July 15, 2026

5  out of  5
rating by Son Dao
"We've had HO Insurance for many years with State Farm and recently had a new one for our new house. Very happy with their service."
We responded:
"Son, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Gina Morfaw

July 13, 2026

5  out of  5
rating by Gina Morfaw
"Juliette was very helpful and professional throughout the entire process. She helped me find the right auto insurance and life insurance policies, explained everything clearly, and answered all of my questions. She made the experience easy and stress-free. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for insurance."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Dhanunjaya vungarala

July 10, 2026

5  out of  5
rating by Dhanunjaya vungarala
"Juliette is awesome 👌"
We responded:
"Thanks so much for the amazing review, Dhanunjaya! We really appreciate your support here in Bel Air . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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georgio

July 8, 2026

5  out of  5
rating by georgio
"Great customer service from Basel, was very kind and got straight to the point."
We responded:
"Thank you for your kind review of State Farm Agent Lourice Karkar’s Team. We appreciate it!"
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Willow Wheelock

July 7, 2026

5  out of  5
rating by Willow Wheelock
"Service was great. Juliet was very helpful and sweet."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lourice Karkar’s Team. "
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Milton Lee

July 1, 2026

5  out of  5
rating by Milton Lee
"She was very helpful"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Sagine Dominique

July 1, 2026

5  out of  5
rating by Sagine Dominique
"She was so kind and answered all of my questions!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lourice Karkar’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Fausto Franco

July 1, 2026

5  out of  5
rating by Fausto Franco
"Zoe was extremely helpful in finding the best options to improve my quote while ensuring I could remain a valued customer. Her professionalism, dedication, and excellent customer service made the entire process smooth and stress-free. I am happy to continue using the service and will gladly recommend it to my friends and family."
We responded:
"Fausto, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lourice Karkar’s Team here in our Bel Air office. "
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Jeremiah Cartwright

June 30, 2026

5  out of  5
rating by Jeremiah Cartwright
"Zoe was very helpful and went out of her way to make sure we had everything we needed."
We responded:
"Thank you for the 5-star review, Jeremiah! Here on State Farm Agent Lourice Karkar’s Team, we are proud to serve our community and appreciate your recognition. "
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ShaVon Gill

June 30, 2026

5  out of  5
rating by ShaVon Gill
"Zoe at State Farm was knowledgeable, patient, and a pleasure to work with. She took the time to answer all of my questions, explained my coverage options clearly, and never made me feel pressured. I truly appreciated her professionalism and excellent customer service. Thank you, Zoe!"
We responded:
"Thank you so much for the 5-stars, ShaVon! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Percy Covington

June 25, 2026

5  out of  5
rating by Percy Covington
"Juliette is a rockstar to work with!! She is professional, patient, and courteous. She made the entire process so easy to sign up for Home, Auto and life insurance. I highly recommend anyone and everyone to call to the office and ask for Juliette, you won’t be sorry!"
We responded:
"Thank you for taking the time to leave such a great review, Percy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Rahkon Ross

June 22, 2026

5  out of  5
rating by Rahkon Ross
"Top shelf service all the way. I would definitely recommend them."
We responded:
"Thank you for taking the time to leave such a great review, Rahkon. We strive for excellence in all things insurance and are grateful for your positive feedback. "